Customer Expectations on a Private Jet
Various cultures bring different expectations regarding silver service and private jets.
In specific business aviation training, there should be an extensive discussion on this topic, which is highly relevant.
A VIP flight attendant’s role involves understanding and surpassing the needs and expectations of passengers on board.
Understanding various cultures and their expectations is crucial. Some customers may seek attention and care, while others prefer privacy and independence. While each person and flight is unique, having knowledge of common expectations is essential.
As a VIP flight attendant, you follow service guidelines given by the company but also adapt to each situation and expectation, creating your own standard.
In conclusion, In a Private Jet cabin your aim is to shape your service like a fluid takes the form of its container!