Discretion in Business Aviation: Knowing What Not to Say
In Business Aviation, you may hear conversations, notice personal details and become aware of aspects of a passenger’s private life that were never directly shared with you.
But knowing something doesn’t mean you have permission to share it. Professional discretion is about understanding what to say, what not to say, when to speak and when to step back.
It’s not about being secretive. It’s about understanding that working closely with VIP passengers gives you a level of access to their private world, and that access comes with responsibility.
Discretion is one of the qualities that builds trust between passengers, crew and operators. This video is part of the Business Aviation Mindset Series by Private Jet Coach.
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