The FBO stands to the crew of a private jet like a lighthouse stands to a ship in the sea.
Absolutely needed, FBOs are on ground personnel that act as ramp agent, handling agent, and welcome and support the crew at arrival and departure.
In simple terms, the Private Jet is the client of the FBO.
I have been asked from an FBO some time ago “what can we do to improve our service and make your life easier?”
In this video I have collected my thoughts for you, dear FBO!
Hopefully, this can be of some help, and rest assure that my life would be miserable without you!